6 Energy Rights You Didn’t Know Your Business Had (And How to Take Advantage of Them)

In the Philippines, the Magna Carta for Retail Electricity Customers empowers businesses with greater control over their energy consumption. Introduced by the Energy Regulatory Commission (ERC), this legislation ensures that business owners are informed of their rights, enabling them to take proactive steps to reduce costs and environmental impact.

Notably, the Magna Carta allows businesses to aggregate when they meet a demand of 500 kW, qualifying for the Retail Aggregation Program. This means that as long as businesses share the same energy supplier or distribution utility, they can form an aggregated group—whether as different companies or facilities within the same company—to enjoy the benefits of being eligible contestable customers. However, many businesses remain unaware of these rights and continue to pay their energy bills without exploring their options. Here’s what you need to know:

1. Right to Choose Your Electricity Supplier

   Your business is not tied to a single supplier. Under the Retail Competition and Open Access Act (RCOA) or the Green Energy Option Program (GEOP), you can select an electricity supplier that better meets your needs—whether for lower rates or renewable energy supply.

   For example, if you're managing multiple retail stores, aggregating these can lead to better bulk pricing. Switching electricity suppliers through this can significantly cut energy costs across all locations. SolX’s Energy Portfolio Management can help you navigate the retail electricity market to find the supplier that best fits your business.

2. Right to Non-Discriminatory Service

   All businesses are entitled to non-discriminatory service, regardless of their supplier. It’s essential to ensure that all locations receive consistent service quality.

   If you oversee several office branches and notice fluctuating electricity service, some locations may incur higher energy bills than others. SolX Smart Energy Monitoring provides real-time insights into your energy service across all locations, ensuring fair treatment from your energy provider.

3. Right to Transparent Billing

   Many businesses pay their energy bills without understanding the breakdown of charges. Transparent billing gives you the right to know exactly what you’re paying for, including transmission, generation, and system loss charges. This knowledge can unlock significant savings.

   If your finance team is processing total amounts without reviewing the details, you might be paying unnecessary fees or missing cost-saving opportunities. With SolX Smart Energy Monitoring, you gain detailed insights into your billing, enabling smarter energy decisions.

4. Right to Switch Suppliers

   Switching suppliers can save your business thousands, yet many companies remain with the same provider out of habit. If your business qualifies, consider switching to a supplier offering better rates, services, or sustainability options.

   For instance, if your company aims to enhance sustainability while cutting costs, switching to a renewable energy supplier not only lowers energy bills but also boosts your green credentials. SolX facilitates a seamless transition when switching suppliers, helping you choose the best option based on cost and sustainability.

5. Right to Protection Against Unfair Disconnection

   Your business has the right to protection from unfair electricity disconnection. Power loss due to billing issues can lead to major disruptions, especially if the accounting department is unaware of your rights.

   Imagine your production site facing disconnection due to a billing error. Understanding your rights can help prevent service disruptions, ensuring your business operates smoothly. SolX Smart Energy Monitoring helps track and address issues before they escalate to disconnection, keeping your business powered.

6. Right to Understand Your Environmental Impact

   Beyond saving costs, your business has the right to understand how its energy consumption affects the environment. If reducing your carbon footprint is a priority, you can opt for suppliers that prioritize renewable energy sources.

   For example, if you manage a corporate office and want to lessen your environmental impact, switching to a renewable energy supplier can reduce emissions and showcase your commitment to sustainability. SolX can guide you through the Green Energy Option Program (GEOP) to find greener, affordable energy solutions for your business.

Start Taking Control of Your Business’s Energy Future

The Magna Carta for Retail Electricity Customers exists to empower businesses like yours, but understanding how to leverage these rights is crucial. Many managers treat electricity costs as a given without realizing the potential savings and sustainability benefits available to them through the law.

With SolX’s Energy Efficiency Compliance, Energy Portfolio Management, and Smart Energy Monitoring, you can take control of your energy consumption, reduce costs, and safeguard your business from potential disruptions. Let us help you navigate your options and make informed energy decisions for your company.